Warranty

Kay Industries, Inc. (the manufacturer) guarantees all products of our manufacture against faulty material or workmanship for a period of five years from date of installation or 62 months from date of shipment from factory, whichever period first expires. In addition Kay Industries will replace all defective bearings regardless of cause for the life of the converter.

Any part that you return to us within this warranty period showing unmistakable defect in material or workmanship will be renewed or replaced at our option F.O.B. factory without charge. The final decision that an original defect existed shall rest with the manufacturer.

The liability is limited to the renewal or replacement of the defective part. In no case will Kay Industries be liable for damage or loss incurred because of interruption of service or for consequential damages, transportation, labor or expense required to repair or replace defective parts or units.

Kay Industries will not be responsible if its products have been improperly installed in any way. This warranty shall not apply to any of the manufacturer’s products that must be replaced because of normal wear, that have been subjected to misapplication, misuse, neglect, accident or that have been repaired or altered outside of the manufacturer’s factory unless expressly authorized by the manufacturer.

Extend your Phasemaster® Converter Warranty at No Additional Cost

Your new Phasemaster converter carries a five-year factory warranty against failures related to defects of material or workmanship. But you can easily extend your warranty up to a total of six years at no additional cost. Here is how you can receive that warranty extension:

Write us a letter describing your experience with Kay Industries and your Phasemaster converter

  • Earn a one-year extension

Send us a quality photograph of your converter installation

  • Earn a one-year extension

Provide us with complete details of your application and allow us to use your name as a reference

  • Earn a one-year extension

 

To find out more, email us or call 574-236-6220 and ask for the “Warranty Extension Program” rules and we will fax or email the details.